Thank you for choosing Fireside Family Farm. We strive to provide you with products that meet and exceed your expectations. We believe in our products and use them every day, but we also understand that everyone has their own preferences. If, for any reason, you are not entirely satisfied with your order, we are here to assist you.
Returns: To initiate a return, please contact our customer support team at [support@firesidefamilyfarm.com] within 30 days of receiving your order. We kindly ask that you provide your order number and details about the items you would like to return. Our team will guide you through the return process. During this return process, the customer must pay return shipping costs.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges: If you receive a defective or damaged item, please contact us immediately at [support@firesidefamilyfarm.com]. We will arrange for a replacement to be sent to you.
Contact Us: If you have any questions about our return and refund policy, please reach out to our customer support team at [support@firesidefamilyfarm.com].
At Fireside Family Farm, your satisfaction is our priority, and we are committed to ensuring a positive experience with our products.
Thank you for choosing Fireside Family Farm.